LEGAL INFORMATION · DRAFT

Privacy Policy

Draft for review — not ready for publication. Confirm the legal entity’s registered details, data practices, retention periods, hosting, email provider and ICO status before launch.

Who we are

Golden Pine Harbour Ltd is registered in England and Wales (company number 17567322). Registered office: 96 Farringdon Road, London, England, EC1R 3EA, United Kingdom.

What information we may collect

When you contact us, we may receive your name, email address, telephone number, preferred areas, budget and details about your property search. If you ask for Your First Home updates, we may also record your request and consent.

Why we use it

We use enquiry information to respond to requests and discuss our buyer advisory services. Where you explicitly opt in, we may use your email address to send updates about the government scheme. The legal bases for processing and any service providers must be confirmed before launch.

Sharing and retention

We will need to explain when information is shared with relevant professionals, such as mortgage brokers, and identify any service providers or transfers outside the UK. Retention periods and deletion processes must be documented before launch.

Your rights

UK data protection law provides rights including access, correction and, in certain circumstances, erasure and objection. You may contact us with a request and can complain to the Information Commissioner's Office at ico.org.uk.

Third-party messaging

If you contact us using WhatsApp, WhatsApp's own privacy terms also apply. Do not send sensitive financial documents through website enquiry forms or WhatsApp unless an appropriate secure process has been agreed.